Coinco Australia

Recently Updated Content

Coinco Brochure

 

Attached is a JPG file (1Mb) of the Coinco brochure, as shown below (click for enlarged image).


What is the default note acceptance setting?

A:

 The default note acceptance setting for the Vantage is $5, $10 & $20 notes.

 

Merlin 4 Drink Vendor Manual

These are the service manuals for the Merlin 4 Drink Vendor, Closed front and Live Display models.

AttachmentSize
Merlin 4 KO 230 VAC 50 Hz Manual Rev 1.pdf1.58 MB
Merlin 4 RedBull 230VAC manual.pdf1.32 MB
Merlin 4 Manual v19.pdf3.3 MB

Vision Vendor 500 Manual

These are the service manuals for the Vision Vendor 500 Drink Vendor, 230 VAC 5 Button programming model and the 230 VAC KO model.

AttachmentSize
VisionV500230VACKOv9.pdf3.33 MB
VisionV500230VACv9.pdf3.31 MB

Coin Acceptors / Royal Vendors Interstate Agents

Below are the contact details and links for our Interstate agents:

What are the possible coin tube configurations for the Guardian 6000?

A:

The following is a list of the Australian coins, the tube used for the coin and the possible locations in the cassette for that tube.

Denomination: Tube#: Possible locations:

10c: Tube #3: ABCDEF

20c: Tube #1: AB

50c: N/A: CASHBOX

$1: Tube #2: ABC

$2: Tube #5: ABCDEF

 

What are the coin tube capacities for the Guardian 6000?

A:
 
Tube capacity is as follows:

10c – 78 coins
20c – 59 coins
$1 – 52 coins
$2 – 49 coins

 Therefore with the default setup of 20-20-$1-10-10-$2 the Guardian coin mech can hold $189.20 in change.

 

How do I enable 5c acceptance?

A: To get the Guardian coin mech to accept 5c coins, the scaling factor needs to be changed, by default it is set to 10. It needs to be set to 5 so it can accept the 5c coin, to do this enter the Guardian menu system by pressing the menu button.

The display will show Main Menu Audit, press the down arrow (B) button to get to Setup, press Enter (C) button the display will now show Setup Float, press the up arrow (E) twice to get to General, press Enter.

The display will show General Autotest, press the down arrow (B) button to get to MDB Settings, press Enter (C) button.

The display will now show MDB Level, press the down arrow (B) button to get to Scale Factor, press Enter (C) button.

The display will now show Scale Factor 10, press the down arrow (B) button five times to get to Scale Factor 5, press Enter (C) button the display will now return to the default display.

After this reset the vending machine (turn off/on) and test 5c coins. If it still doesn't accept them, it is possible the vending machine has a setting that may need to be changed. (Eg. on the Merlin 4 Royal drink vender the cheat mode needs to be enabled.)

How do I send my faulty coin mech in for service and what will it cost?

A:

Faulty coin mechs can be sent to us for service at:  Coin Acceptors  Attn: Workshop, Unit 1 / 2 Morton Street, Parramatta NSW 2150. I recommend a registered and/or insured service to ensure proof of delivery.

When sending in your coin mechs for service include your company name and contact details (name and phone number). Ensure a street (not postal address) is included in your details as we will return it via TNT couriers.

Also include a description of the fault, as this will help us complete your repairs sooner and allow us to service the mech in case we find no fault.

The service charge is $67+GST plus any parts used in the repair. Return freight will also be charged.