Coinco Australia

Frequently Asked Questions

What is the default coin tube configuration for the Guardian 6000?

A: The default tube configuration is: A=20c, B=20c, C=$1, D=10c, E=10c, F=$2.

Why is "Float disabled" flashing on the display?

A: This indicates that the float mode is not enabled. This will not stop the normal operation of the Guardian 6000. The float mode is used to keep a specified level of coinage on the inventory tubes, see the manual for details regarding the float mode and its use.

Why is the error message "Sort door open" or "Check coin path" appearing?

A: These errors are generally due to coin jams in the coin sorting area of the acceptor, this is behind the sort door.

See these instructions for dealing with coin sorting jams.

How do I update the tube coin counts?

A:

The Guardian coin mech can be forced to scan and update the tube coin counts by pressing buttons A + B at the same time.

 New software versions do not automatically update the tube coin counts so as to preserve the coin counts for auditing purposes.