Coinco Australia

Frequently Asked Questions

How do I send my faulty coin mech in for service and what will it cost?

A:

Faulty coin mechs can be sent to us for service at Coin Acceptors  Attn: Workshop, Unit 1 / 2 Morton Street, Parramatta NSW 2150. I recommend a register and/or insured service to ensure proof of delivery.

When sending in your coin mechs for service include your company name and contact details (name and phone number). Ensure a street (not postal address) is included in your details as we will return it via TNT couriers.

Also include a description of the fault, as this will help us complete your repairs sooner and allow us to service the mech in case we find no fault.

The service charge is $67+GST plus any parts used in the repair. Return freight will also be charged.