A: No, as of January 2008 these models are considered OBSOLETE and will no longer be serviced. Servicing is limited to warranty repairs and the most trivial repairs. Parts supplies are no longer available.

A: Yes and No. A replacement is available for the single price electromechanical coin mech (with the 8+1 pin jones plug), it is the ALQ-F707. Unfortunately a replacement for the L+ logic coin mech (with the 15 pin jones plug) is unavailable, although a kit is available to convert the Merlin2000 vending machine from L+ logic to MDB protocol. This kit (p/n: 012153) is available for $654.92 +GST, or a package deal is available for $900+GST that includes the conversion kit with a new ALQ-G707 MDB coin mech.

A: No, they are obsolete and therefore unavailable for sale at Coinco.

A: No, although the middle 10c tube can be changed to accept $1 coins, the lack of parts and their unavailability makes this conversion impossible.

A:

9300 changers were configured with

• single price electromechanical or
  
• the L+ protocol connection harness,

The 3 tube are either configured as

• with a 20c - 10c ($1) - 5c
• or 20c - 10c ($1) - 10c.
  

A:

Faulty coin mechs can be sent to us for service at Coin Acceptors  Attn: Workshop, Unit 1 / 2 Morton Street, Parramatta NSW 2150. I recommend a register and/or insured service to ensure proof of delivery.

When sending in your coin mechs for service include your company name and contact details (name and phone number). Ensure a street (not postal address) is included in your details as we will return it via TNT couriers.

Also include a description of the fault, as this will help us complete your repairs sooner and allow us to service the mech in case we find no fault.

The service charge is $67+GST plus any parts used in the repair. Return freight will also be charged.